Client Testimonials

Click on a summary to check out some of the outstanding nomination comments received from our clients for “The Carer of The Year Awards” Just see how pleased they all are with the quality of service provided by our sensational carers. We have received many letters and thank-you's from our extremely happy clients, we are simply the best.

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"Marian is so beautiful with the children, always so kind and caring, soft and gentle and yet fun and playful. Marrian's delightful, magical personality and fantastic artistic face painting skills captivate the children and they are always happy and contented in her presence. Marian puts her heart and soul into her work and has a genuine love of children. The perfect carer!"

Judy

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"Our twin boys are a handful at the best of times. Not only has Misty kept them happy and assisted with their development, she always manages to find time to prepare delicious meals, do their laundry and keep the house clean. In summary it is a delight to come home at the end of each day, and see 2 happy smiling boys and a nice clean home. If there was ever an argument for cloning- Misty is it!!!"

Jan

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"Susan came to us when our youngest child Rachel was about 8 months old. I was in a mother baby unit with her, she had been a very unwell child. She rang whilst I was in hospital and asked if she could wash all of the bedding, I couldn't believe it. Since then she comes once a week to look after my girls. She has also looked after other children during this time. She does all my washing and ironing also. She is wonderful with our children, always brings extra videos etc for Harry at school holidays. She has an excellent knowledge and is very calm and efficient. She does above and beyond what she is required to do and we look forward to her staying with our family in the future."

Jan

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"I am hoping that final nominations for carer of the year haven't quite closed, as I would like to nominate Belinda Pierce for the award as she has been away this week on a well-deserved break. Belinda (or Be as we all call her) started with us earlier this year to help out with our twins who were eight weeks old at the time and she is still with us two days a week while I am at work and the twins and my husband just could not manage our lives without her...

She is always right on time and always arrives with a bright happy smile and the first thing she does when she walks in the door is to pick up the babies and give them a kiss and a hug. I know when I am at work that the twins are not only cared for, but they are loved. Be sings to them and tells them stories and they have lots of adventures while out walking around the parks and streets near our home.

Belinda is a joy to be around and even when she and her family went through a horrific family tragedy earlier this year, she came back to us after only a few days off and has been a wonderful support even through her own difficult times.

We would like to say a huge thank you to Be and we hope that we let her know often how much she means to us and what a fantastic job she is doing. If anyone deserves the title "carer of the year" it is Belinda Pierce and she embodies the whole spirit of the word care."

Maryanne

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"I wish to nominate our Nanny Kristen Egan, again, this year for her outstanding service to our family. She has continued to be dedicated, courteous, professional, and above all, loving to my 2 children whom she has cared for over the past 6 years. This year she brought her baby along to our house each week and this has been a wonderful experience for my kids, to get to know the ins and outs of younger children. She will leave us in 2012 when she has her second child and it will be like losing a member of our family.

Please consider her highly recommended by us for recognition of her commitment to her role."

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"I would like to nominate Kim Cauvin for outstanding service. She is the most genuine considerate caring responsible nanny that I have had the pleasure of caring for my children. She has very high standards and an amazing work ethic, she has always gone above and beyond doing other helpful duties and providing valuable insight into any concerns I might have, based on her observations. She certainly is an asset to your agency and I believe she is wholeheartedly deserving of some recognition. I am pleased to have this opportunity to thank you (and her). I have concurred with Amanda Field who most certainly agrees with the above."

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I have recently started using your agency following the birth of my twins.
I would like to say how impressed I have been with the service you have offered. From my initial phone call to the nanny provided, I cannot fault your agency. The receptionist I initally spoke with was so lovely and made the whole process of using your agency for the first time very reassuring. The nanny Sadia has been so fantastic with my girls, one of whom has a lot of ongoing medical issues. She is warm, caring and kind.
I look forward to continue using your agency in the future.

Lucy

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"Judi is a wonderful anchor in our household. She is reliable, flexible, honest and communicative. She always seeks feedback on how to improve, and is willing to give anything a try. We can’t imagine our home without Judi now. She even goes the extra mile and adores our bunny. Sometimes we wonder if the bunny loves Judi more than us! Thank you Judi!"

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Anne is what I would describe as an “Old School Nanny” by this I mean with Anne it’s all about the kids. Reading, singing, arts & crafts etc. She is a very caring lady. When Anne arrives, our children’s faces light up knowing that they are in for a really fun day. People like Anne are rare and should be recognized for their contributions to child care. We have been lucky to have found Anne and cannot think of anyone more deserving for this award than her. 

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"Phyllis has been our nanny for our older child and now our second child. Both times she started when I was due to return to work. She has been such a support in the process of returning to work with both children and made it as smooth for both of us. She is very reassuring for my daughters and also for me, as we make this transition from maternity leave to work. Phyllis is fantastic with children of all ages and adapts her interaction and activities accordingly. She has such a caring style and thinks of stimulating activities that they love. Her skills as a nanny at caring, stimulating and settling excel. I feel very lucky to have had Phyllis with both daughters."

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"Even if Karen doesn’t win carer of the year at MLNA, She will win it in our house! 

Karen has been a trusted and loved part of our lives now for more than 3 years and we love her. She has a quiet and loving way of caring for my children. Yet this balanced with a considered and experienced approach to limits and boundaries. Nothing seems to fluster her.

Karen brings additional gifts and skills to my children’s lives and encourages them to explore and have fun with different sides of themselves. She is not just caring for my children but in the time she is with them, is helping to shape the people they will become. We still can’t believe how lucky we are to have her. Thanks MLNA!"

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"Nikki is like having a Mother to rely on, a Nana to love my child as I do and a midwife to answer all of my questions. Nikki loves with honesty. The smile that receives from my child is the smile he only shares with me and her. What Nikki does is far more than “A job” what Nikki does for the children she cares for is far more than words can say."

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"Colleen is a SUPER NANNY! She immediately bonded with my son and daughter, winning over my 3yr old having him show her his room and toys. Colleen has excellent values in caring for children, as she too the kids for a walk or play at the park each time she visited. She doesn’t use the TV to pass time, only allowing the half hour playschool timeslot to be watched.

Colleen sprinkled her fairy dust every time she came. My mountain of clean washing got magically folded and put away and the house was left neat & tidy. My vote is for Colleen!"

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"The reason why Jenny should be awarded first place in the 2011 Carer of the Year Awards is for the following:

When you wake up in the morning and the first question your son asks is “Is Jenny coming today?” or when it gets to the weekend and your sons say “I miss Jenny. When is Jenny coming over?” This is when you know you have someone truly special in your kid’s lives. 

 When Jenny arrives through the door my boys greet her with a big hug and a kiss and easily transition from being with me to Jenny. Even the Carers at the childcare that Jenny has to drop my eldest son off to one day while she looks after my youngest, comment on Jenny’s bond and dedication to my children. I have 2 very energetic vibrant strong, and at times demanding, boys that some people would not be up to the task of managing. However Jenny does this with ease. As my boys get older and head off to school it saddens me that Jenny’s time will be reducing in all our lives I would have been lost without Jenny in mine and my boys life for the last few years to keep our lives running like clockwork."

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"Lee is no ordinary nanny. She adds such a special dimension to what is a very important job. From taking our daughter Ava on train rides to running through the autumn leaves in the park, from teaching her the art of baby chinos, to helping her learn numbers, colours and words. She has had a big hand in the development of Ava which is a delight to see. Lee is punctual, loyal and loving. She is an indeed part of our family. We could wish for nothing more in our nanny."

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"Penni came to our rescue after we were referred to your services by our hospital midwife. I didn’t even know this service was available and would HIGHLY recommend it for a least the first month of bringing that bundle of joy home.

 Penni was exactly what we needed and hoped for; entrusting our miracle bubs to a virtual stranger was so easy with Penni.  Penni is warm, caring, professional and a part of the family! Her service and care is impeccable and I wouldn’t hesitate to recommend her to new mums. Every new mum needs a “Penni” in those first weeks. She is so warm, caring and easy to have around. I was actually able to feed and then have the best sleep, confident my bubs was well looked after. I even woke up to the laundry all being dried and folded. Penni is definitely a baby whisperer and angel on earth who made it possible for me to actually relax, to get some sleep and be a better mum. I am forever grateful to have found her. I wish this service was promoted more in maternity wards! I think it would prevent problems down the road for new mums!"

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"Carolyn has been a great asset to our family and utilizes her broad experience and knowledge to provide exceptional care to our children. In particular, Carolyn has made a significant impact on helping prepare our eldest son, William, for school next year by proactively beginning to develop his numeracy and literacy skills. In addition Carolyn demonstrated great initiative in caring for our daughter, Madeline, following an operation that meant Madeleine couldn’t walk for 6 weeks. Carolyn also spends considerable time and effort to find new and engaging activities for our children and also uses her expert cooking skills to experiment with new types of food and recipes.

Overall, Carolyn is a very thoughtful, caring, trusting and reliable carer for our children. Reliable care for our children has made our lives so much easier and less stressful knowing that she is taking such great care of William and Madeleine. Carolyn is very worthy of a 2011 carer of the year award."

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"Amy Helped out our family while I was unwell earlier this year. Amy was so helpful and was caring, kind towards our two children. Amy was also a supportive friend to me during her time with us. I am very grateful for all that Amy did for us and I wish her all the very best of luck in all her future endeavours."

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"Victoria possesses all the qualities of an outstanding and devoted carer and therefore we would like to nominate Victoria for the Carer of the Year award. Dealing with Victoria is a great pleasure; she is always on time, reliable, polite and highly professional in her approach. Victoria's shift with Nicholas always commences and finishes in a calm and organised way. We are never in doubt that our son will be in the best of care and that our plans for work, leisure or time-out are assured. Victoria has the gift of firm compassion, insight and consistency - the approach she uses when caring for Nicholas. Nicholas has no verbal or other means of communication, and yet Victoria has learnt to understand and importantly respond to Nicholas' needs and wants. We are never in doubt that our very vulnerable boy is in the best and safest of hands. Victoria meets the challenges of assisting Nicholas with everything - eating, drinking, changing, toileting, washing and dressing with a gentle patience and attention to detail. Moreover it is directly a result of Victoria's care that Nicholas is moving forward in many of these areas of self care. We have been overwhelmed with delight and gratitude when Victoria demonstrates how Nicholas can now position himself in her car without any assistance, a direct outcome of Victorias work with Nicholas and his new and appropriate responses to Victoria's verbal cues. The bond that exists between Nicholas and Victoria is one of respectful, continuous and nurturing care. Our family and Nicholas are very fortunate to have Victoria care for Nicholas and we commend her to you most highly for the award of Carer of the Year. "

Larissa and Frank

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"Elizabeth is the best nanny we have ever had for our daughter (who is now 13 & 1/2 years old). She is very much part of the family, and a fantastic role model for our daughter. Elizabeth has known our daughter since she was 6 years old, and they still have a very close bond. Elizabeth has played a major role in helping settle our daughter and made her feel very safe, loved and well cared for. As I work full time in a demanding role, I could not have survived the past 7-8 years without her helping take care of her. She is extremely reliable, loyal, has high integrity and a great work ethic, with a great 'can-do' no nonsense approach. I would highly recommend Elizabeth to any family."

Carolyn

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"We would like to nominate Nanny Maria as carer of the year- we have very busy 1 and 2 year old boys who keep us on our toes at the best of times- my husband and I work fluctuating rosters and we do not have family that can help us out for more than a couple of hours every couple of weeks or so - nanny Maria has not only relieved my fears of opening up our home to a stranger and leaving our children in another's persons' care, but she has developed that constant base of love and security for our children every time she comes. Maria has been accommodating and flexible, always with a sweet, gentle mannerism that our boys respond to and open their hearts to. I got Maria out of bed at 6:00am one morning because I mixed up work times. My children feel safe with Maria and I know they are happy. This is the greatest thing any person could do for me and my husband and is only the backdrop to Maria who holds extensive knowledge on children, their needs, learning and growth patterns. I thank Maria for what she has already done for us, what she has taught me as a mother and how she displays for us the importance of a sense of family in whatever form that comes, especially as a primary for little people. For these reasons we would like to vote for Nanny Maria as Carer of the Year."

Carolyn and Michael

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"I would like to vote for our nanny Joel. She has been fantastic with our 9 month old. She makes our lives so much easier and we trust her 100%. She is outgoing, confident and does what needs to be done. She will take our son out for walks, picnics and reads to him and plays with him. She also has dinner ready for us which has made such a difference to the amount of time we get to spend with our family after working all day. She has been flexible when we needed it and she is just a nice, friendly person. We were very nervous to use a nanny initially but this has definitely changed our minds. Thank you."

Alicia

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"My vote is for Susan, a lady who goes beyond being a carer and has become a valued member of our family. Our 2 year old, Thomas loves his friend 'Shoe-Soul' (Susan). He often wakes from his nap and calls for her which is a testament to how much he loves his time with her. Susan has been an integral part of Thomas' development, his speech is definitely improved by Susan's commitment to reading to him and always speaking clearly and using his attempts at words to gently guide him towards the words he is trying to say. Considering we only have Susan for 3 days a fortnight, it is obvious that their visits to the 'lie-ly' (library), the parks and all the lovely long walks are ensuring Thomas is an active and interested kid with a joyful approach to almost everything. The support Susan provides to us as parents is invaluable. I cannot thank her enough for the chores she does without us asking or any expectation from us. We feel incredibly lucky to have Susan in our lives and appreciate every day that Thomas has with her."

"Emma, Martin & Thomas "

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We believe Ciara was excellent in her role as a nanny. She showed a natural understanding of our son Lachlan's needs and an ability to keep him happy at all times. She was dedicated and careful with a high level of accuracy and attention to detail. Ciara and Lachlan built a wonderful rapport and he was truly sad to see her leave at the end of the night. We would definitely recommend Ciara as a nanny to all our friends and family for her dedication to our child and her professionalism to her work.

Mark

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"My name is Jessica and I am six years old. I would like to vote for my nanny, Chris for Carer of the Year. She has looked after me since I was a little baby and she has given me great ideas for things to do because she's very creative. She looks after my brother, sister and I very well and is always happy. She helps me when I'm sad. We have lots of fun together. I think she's the best nanny in history!"

Jessica and Jacqui

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"Chris is a wonderful nanny. She is warm, engaging, creative, and as 'Archie' tells me, she knows interesting stuff! Chris is incredibly reliable and professional. Chris is always respectful and kind to my 3 kids, who view her coming as a 'treat'. And for this I am very grateful!"

Liz

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"My daughter (age 2.5) always asks hopefully if it's Beth every time anyone rings the doorbell. I feel 'safe' every time I go out and she's minding the children. I know she can handle anything, even my little boy (11m) who cried his lungs out for every other very seasoned carer and grandparent we had and he seemed to know Beth was a kind soul who he could tolerate. We are always so relieved when she is available."

Michelle

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Carolyn has been an amazing help this year and we couldn't have gotten through everything without her. My son enjoys her company so much and it makes me happy to know that when I leave he is in good hands.

Anonymous

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"The best babysitter/carer we've ever had. She treats the children as if they are her own, she ensures they use their manners, show respect for others, but above all they have fun with Danielle and they always learn something new with her."

Charlotte & Ian

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"Mack and I love playing with Danielle and we love her."
 - Straight from Edie's mouth!"

Racheal

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"Diana was amazing, an outstanding star!! She relieved the tension during a tough time. Allowed me to rest and lifted spirits. She kept the household functional. She would give the children their medicine. She would label food in the fridge so I would know when it would expire. She is brilliant and terrific!!!"

Lisa

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"I would like to vote for Esther who helps with our 17 month twins and is caring, supportive, flexible, always reliable, a great communicator, helpful and respectful in all that she does for mothers and toddlers."

Viona

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Kathryn is a professional and very sweet person who handles kids in the best possible way. She always has a smile on her face and she cares not just about the kids but also the area of eating and playing which always looks perfect. She is one of the best nannies I have ever had (I've had many).

Maria

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Thank you for being a wonderful carer of our children. They love the time they share with you.

Specials comments from Siena:
"I love when Lisa takes me to the new park and gives me morning tea. I also love fingerprinting. I love Lisa this much (with her arms stretched as wide as they can go)."

Michelle

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Liz is wonderful and we adore her!

She always brings us surprises in her green bag;
She is really good at craft;
She takes us in the pool; and
She is calm and kind.

"Love Frankie, Connie and Christine "

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"She is fantastic with both my children, Charlotte and Callum. They have so much fun with her. They love their time cooking and doing art and craft with Milly. She takes such an interest in both my children - well beyond her role. We love having Milly with us and she definitely has our vote for Carer of the Year!"

Michelle

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"Sophie is very kind, caring and loving to our children. They race to meet her at the door and give her big squeeze hugs at the end of the day so we know they also love her! Soph takes them on great adventures, always makes sure they are safe and feel secure and guides them through their day in a calm, fun and considerate manner. Sophie is always on time and flexible with her time, and has become a valued member of our small family. We will be sorry to not have Soph next year on Wednesdays but hope she might be able to spare time for us in her busy schedule for some babysitting. We love Sophie and believe she should be voted Carer of the Year!"

Love Lucy and Tony

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"We'd like to nominate Vlada as our nanny of 2014! We hear a knock on the door and rush to greet 'our Vlada'. Vlada helps us play games, learn new things, create beautiful pictures, pulls out balloons and craft from her 'Mary Poppins' bag. Then she helps us eat, rest and play some more! She helps my parents and me learn together useful growing up stuff, too. Thanks for being our favourite Nanny!"

Alex, (Lachlan and Hana) Saturdays 2014

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I have voted for Nicole as she is a fantastic person and nanny. She is loving and caring towards my daughter and has taken on my masada technique quickly which is great. She always keeps me informed on my daughters progress during the day and always asks me if she is unsure which I think is great and important and my daughter loves her so that's great!

Saturdays 2014

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Nic is so amazing! River and Nevaeh adore her and she is constantly bubbly and caring. We love her! The kids just seem to have taken to Nic! They ask about her all the time.

Danielle

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You guys have also been fantastic. I have relied so heavily on your service across the last 2.5 years especially, and first used your help maybe 5 or 6 years ago. Those early months with a new baby and a big job are so difficult, emotionally and physically. To have your support during those times as we got the right nanny arrangement for various stages was wonderful. Jen, in particular, has been a constant, calm, can-do person to turn to. Sometimes a nanny arrangement wouldn't be perfect or someone would move on over the years, and Jen was so patient and managed to find great people to choose from every time. We would keep Anneli with us forever if we could. I can tell you that I wouldn't have been able to work effectively and keep progressing through my company had I not known that the kids were safe and being treated kindly during working days. So thank you, and we will definitely be customers again in a couple of years.

Danielle

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Thank you so much for your fantastic service! Margi was wonderful with my baby and two nephews! Made our night away from the children at a wedding worry free! Thanks again :)

Sara

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Always have had an amazing experience with this service! Highly recommend!!

Natalie

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